Shipping Policy

At Blue Mountain Coffee, we strive to ensure that your order is processed and shipped promptly. Please review our shipping policy to understand our processes and timeframes.

Processing Time

• Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification once your order has been shipped.

Shipping Time

• Normal shipping times range from 7 to 15 business days, depending on your location.

• Please note that shipping times may vary due to factors beyond our control, such as carrier delays or customs processing.

Shipping Costs

Shipping costs will be calculated and displayed at checkout, based on the destination and the weight of the items.

International Shipping

We offer international shipping to selected countries. Delivery times and rates for international orders may differ, and customs fees may apply. Please check with your local customs office for any additional charges

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information so you can monitor your package's progress.

Delayed or Lost Shipments

If you do not receive your order within the specified shipping time of 7-15 business days, please contact us at [mamreblue@gmail.com].

We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Shipping Address Changes

Please ensure that your shipping address is entered correctly during checkout. If any changes need to be made after your order has been placed, contact our customer support as soon as possible.

Once an order has shipped, we may not be able to modify the address.

Returns & Exchanges

For more details on returns, exchanges, or damaged items, please refer to our [Return Policy].